Manuel is a recognized technology strategist with over 15 years of experience in developing customer-centric delivery models in various industries, including serving as program director for several major CX software implementations. With his pragmatic approach and entrepreneurial spirit, he has extensive international experience in the USA, UK, EU, and APAC. Manuel holds a Bachelor's degree in Economics (Eisenstadt, Austria) and is a certified IT specialist in Switzerland. At Bloomreach, Manuel is responsible for strategically advising clients on their digital and commerce experience transformation.
